Described as “an expert in direct and digital marketing hiring practices (and) a prominent source and thought leader” by The Direct Marketing Association, Jerry Bernhart has been a leading CRM and Loyalty Marketing Recruiter for more than two decades. More than 60 Customer Relationship Marketing, Customer Insight and Loyalty Marketing-related placements made in dozens of locations nationwide, major metros as well as secondary markets.

Visit my blog for postings on CRM and loyalty marketing hiring guidelines and best practices.

Need sample job descriptions? We have dozens of them, at no cost, for all levels of CRM and Loyalty Marketing.

Jerry Bernhart is a Trusted and Recognized Authority on Hiring and Employment in Loyalty Marketing and Customer Relationship Management:

  • Jerry’s new e-book, “Careers in Ecommerce and Digital Marketing”, the definitive book on career preparation and future employment opportunities in the major specialties within ecommerce and digital marketing, is now available in the Kindle Store on Amazon. Chapters include the importance of digital marketing skills in CRM and Loyalty Program Management.
  • Read Jerry’s by-lined article on Loyalty360:  “Loyalty Marketing – Looking for More Than Required Skills in 2014.”
  • Jerry Bernhart participates in the Report on Salary Surveys, including CRM and Loyalty Marketing professionals, by Bloomberg BNA, a global business and financial information news leader.
  • Join our LinkedIn Group, “Digital and Multichannel Marketing Careers”, to keep informed on employment trends in multichannel online/offline marketing, including our latest positions in Loyalty Marketing and CRM.
  • “Smart Marketing Using Big Data”, a top selling research report from AdAge featuring insights from Jerry Bernhart on how the growing demand for analytical talent is impacting recruitment and hiring in this highly specialized space. This in-depth report can be purchased on
  • More than 20,000 connections and 8,000+ endorsements on LinkedIn. Thank you to the thousands of digital and direct marketers, many in Loyalty Marketing and CRM, who have chosen to include Jerry in their “inner circle.”
  • We also believe in the greater good. Bernhart Associates contributes $500 from each placement fee to a charity of the client’s choice.

Jerry Bernhart is uniquely qualified to help with your mission-critical CRM and Loyalty Marketing needs:

  • 25+ years experience as one of the country’s leading Direct Marketing, CRM and Loyalty Marketing recruiters. Positions placed include CRM Analysts, Managers, Directors and Vice Presidents of Customer Relationship Management and Loyalty Marketing. For more than a decade, our quarterly Digital and Direct Marketing Employment Report was widely distributed among CRM and Loyalty Marketing practitioners, and has been described as the leading employment report in CRM.
  • Contributing Author on MarketingProfs which includes Jerry among the “people we trust (and) among the sharpest minds in marketing.” We speak your language, we understand your challenges and we help solve your business problems by providing CRM and Loyalty marketing talent that moves your business forward.
  • Regular attendee of CRM and Loyalty Marketing conferences and exhibitions (multi-year attendee of the CRMC in Chicago, founded by CRM pioneer Fred Newell). Jerry’s cross-referenced network of CRM and Loyalty Marketing professionals is wide and deep, perhaps second to none. See the Bernhart Associates website for our extensive client list.
  • A highly defined, time-tested and proven 8-step recruiting process with a 97 percent one-year success rate for placed CRM and Loyalty Marketing candidates. We put top priority where it belongs: Ensuring the right cultural fit.
  • Featured contributor and author in many prominent CRM and Loyalty Marketing-related publications including Loyalty360, MarketingProfs, DM News, Target Marketing, the CMO Council, Chief Marketer and many more. This extraordinarily high visibility gives your CRM and Loyalty Marketing search almost unequaled credibility.
  • We understand the value of data assets in identifying, selecting, acquiring, developing and retaining profitable customers. Since 1998, Jerry has been Director of Executive Search for the Database Marketing/CRM Institute, founded by renowned email and database marketing expert, international speaker and author Arthur Middleton Hughes. The Institute was founded in August 1993 as a way of teaching the principles of data-driven marketing to corporate marketers. Among our consulting and educational assignments were Dentsu, Unisys, Hewlett Packard, Bell Atlantic, Cable and Wireless, Toppan Printing Company, Canada Post, USPS, TeleCel (Portugal), MasterCard International, CitiBank and others. Jerry is also a founding Advisory Board/Faculty Member of Data University.
  • Our clients appreciate the fact that Jerry is available 12 hours a day, 6 days a week.